Job offer

Soutien clientèle (h/f/x) -100%

Vaudoise Assurances is looking for an experienced employee for the customer support department (Soutien clientèle) in Lausanne. The position involves processing insurance inquiries, supporting advisors and managing customer portfolios.

Job description

Overview

  • Job: Soutien clientèle (h/f/x) - 100%
  • Location: Lausanne, Switzerland
  • Start: September 1, 2025

Tasks

  • Establish and verify the insurance products for our corporate clients (all branches combined)
  • Soutenir les conseillers aux courtiers dans le suivi des affaires et des partenaires
  • Suivre les campagnes de renouvellements et d'assassinats du service
  • Gérer diverses activités opérationnelles et tâches administratives en lien avec un portefeuille attribué

Requirements

  • Expérience professionnelle dans un poste similaire et/ou avez validé une formation en assurances (brevet fédéral ou intermédiaire AFA)
  • Proactive and precise working style
  • Organization and time management are your strengths
  • Very communicative and confident in dealing with customers and partners
  • Maîtrise de la langue française obligatoire, la connaissance d'autres langues sera un atout

We offer

  • A healthy working environment in a cooperative company that is certified as a "Best Employer"
  • Wide range of social benefits, including flexibility in work organization and employee discounts
  • Support for further education and training
  • Work in a dynamic and committed team

Job details

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