Job offer

Soutien clientèle (h/f/x) -80%

Vaudoise Assurances is looking for a Customer Support Representative (m/f/d) in Lausanne to handle customer inquiries and support the sales team in assisting partners. The position offers a dynamic working environment, social benefits and opportunities for further training.

Lausanne

Banque Cantonale Vaudoise (BCV)

80%

Job description

Soutien clientèle (h/f/x) - 80% Lausanne, Suisse With professional experience

Tasks

Establishing and entering insurance quotes for our private and fleet customers
Supporting the advisors for brokers in handling our partners' matters
Pursuing the service's renewal and renovation campaigns
Manage various operational activities and administrative tasks related to an assigned portfolio

Requirements

Professional experience in a similar position and/or completion of training in insurance (federal certificate or intermediate degree AFA)
You work with care and accuracy
Organization and time management are no secret to you
Very sociable, you are naturally able to establish customer and/or partner contacts
Knowledge of French is mandatory, knowledge of other languages is an advantage

We offer

A healthy working environment in a cooperative company that has been recognized as a "Best Employer"
Wide range of social benefits, including flexibility in work organization and employee discounts
Support with development and training
Work in a dynamic and passionate team

Original job description

Job details

Found on:

9/9/2025

Employer:

Banque Cantonale Vaudoise (BCV)

job percentage:

80%

Place of work:

Lausanne

Place found on:

https://vaudoise.softgarden.io/job/58882318

About the employer:

BCV is the cantonal bank of the canton of Vaud.

It was founded in 1845 and has its headquarters in Lausanne.

The bank offers private and corporate customers a wide range of financial services.

BCV is one of the largest cantonal banks in Switzerland.

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