Job offer

Customer support (m/f/x)

Vaudoise is looking for a customer support representative (80-100%) in Fribourg who will support customers with commitment and kindness and embody the company's values. The ideal candidate will have at least 3 years of experience in a similar field and possess good communication skills and the ability to prioritize and manage stress.

Fribourg

Banque Cantonale Vaudoise (BCV)

80-100%

missions

Support our advisors and agency brokers in both contract management and monitoring
Open and process motor vehicle and property claims according to agency competencies
Provide customer information (counter, telephone, and accounting)
Taking responsibility for apprentices at the Fribourg site

Profile

Expérience professionnelle dans un poste similaire d'au min. 3 ans ou CFC d'employé de commerce dans le domaine des assurances
AFA certification: an asset
Practical trainer certificate an asset
Native French speaker, German as a second language an asset

Nous vous offerrons

Un environnement de travail sain dans une entreprise mutualiste certifiée "Great Place to Work"
The multiple social benefits
Des valeurs humaines centrées sur le bien-être des collaborateurs
Support for development and training

Original job description

Job details

Found on:

February 27, 2026

Employer:

Banque Cantonale Vaudoise (BCV)

job percentage:

80-100%

Place of work:

Fribourg

Place found on:

https://vaudoise.softgarden.io/job/62453014

About the employer:

BCV is the cantonal bank of the canton of Vaud.

It was founded in 1845 and has its headquarters in Lausanne.

The bank offers private and corporate customers a wide range of financial services.

BCV is one of the largest cantonal banks in Switzerland.

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