Job offer

Soutien clientèle (h/f/x)

Vaudoise Assurances is looking for a Customer Support Representative (m/f/d) in Lausanne to handle customer inquiries and support the sales team. The position offers a dynamic working environment, social benefits and opportunities for further training.

Job description

Soutien clientèle (h/f/x) - 80% Lausanne, Suisse With professional experience

Tasks

  • Establishing and entering insurance quotes for our private and fleet customers
  • Supporting the advisors for brokers in handling our partners' matters
  • Pursuing the service's renewal and renovation campaigns
  • Manage various operational activities and administrative tasks related to an assigned portfolio

Requirements

  • Professional experience in a similar position and/or completion of training in insurance (federal certificate or AFA intermediate examination)
  • Proactive and careful way of working
  • Organization and time management are no secrets for you
  • Very sociable, naturally confident in dealing with customers and/or partners
  • Knowledge of French is mandatory, knowledge of other languages is an advantage

We offer

  • A healthy working environment in a cooperative company that is certified as a "Best Employer"
  • Wide range of social benefits, including flexibility in work organization and employee discounts
  • Support with development and training
  • Work in a dynamic and passionate team

Job details

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