Job offer
Soutien clientèle
Vaudoise, a leading Swiss insurer, is looking for a Customer Support (80-100%) for its agency in Lausanne and the surrounding area. The position involves supporting advisors and brokers in the administration and management of contracts as well as handling claims.
Job description
About the job
- Soutien clientèle (80-100%)
- Location: Lausanne, Switzerland
- With professional experience
Tasks
- Supporting our consultants and brokers in the agency in the administration and management of contracts
- Opening of all types of claims and processing of claims in the agency for motor vehicles and property
- Successful customer management (counter, correspondence, telephone and accounting)
Requirements
- Professional experience in a similar position of at least 3 years or qualification as a businessman in the insurance sector
- AFA certification or federal diploma is an advantage
- Native French speaker, German or English as a second language is an advantage
- Autonomy, priority management and stress management
- Flexibility and easy communication within the team
We offer
- A healthy working environment in a cooperative company, certified as a "Great Place to Work"
- Wide range of social benefits
- Human values that focus on the well-being of employees
- Support with development and training
Job details
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