Job offer
Specialist - Customer Journey - Product Management
ING Bank is looking for a Customer Journey Specialist in the Product Management department who has experience in the banking or financial sector and speaks English at a minimum B2 level. The position offers the opportunity to help develop strategies and solutions for business customers and to take advantage of various benefits, such as professional development opportunities and flexible working hours.
Tasks
The tasks include:- Segmentation and resegmentation of customers
- Identification of new products
- Personalization of offers
- Continuous product development
- Support for sales offices and their sales teams
Requirements
The requirements are:- Proficiency in English at a minimum B2 level
- Experience in the banking or financial sector
Our expectations
We expect you to:- You manage money for our clients
- offer investment advice
- We offer customized solutions for our customers
- Ensure high-quality financial services for our customers
- Supports the development of digital banking solutions for business customers and banking services
- Supports the bank's network and organizational structures
We offer
We offer:- Investments in your professional development, including funding for training and career development
- Access to educational platforms such as Udemy Business, eTutor, and modern e-learning platforms
- Development Internships and Career Counseling
- A health and safety package, including medical care and funding for a healthy lifestyle
- A good work-life balance, including extra days off, flexible working hours, and opportunities to work remotely
Job details
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