Specialist in Inbound Corporate Clients

Tasks

• Handling administrative tasks related to core corporate banking products, including the opening and management of accounts for legal entities, self-employed individuals, and corporate clients
• Identification of customer potential and arrangement of consultation appointments
• Identification and forwarding of complex inquiries to the appropriate specialist departments
• Supporting employees with technical questions

Requirements

• At least 3 years (Specialist) / at least 5 years (Senior Specialist) of experience in handling customer inquiries via phone and/or in writing
• Completed vocational training (EFZ) as a bank clerk (EFZ)
• German (fluent), French (fluent), Italian (preferred), A second national language at a fluent level is required
• Enjoyment and ease in communicating with customers by phone and in writing (Customer Center / Service Line)
• A strong focus on service and customer satisfaction, combined with a willingness to take responsibility for ensuring that applications are processed in full
• Precise, specific working methods and proactive, thoughtful actions
• Changes in the use of digital communication tools
• Experience with corporate clients (preferred for Specialist, required for Senior Specialist)

We offer

• Flexible work hours / Remote work
• Individual options for home office
• Social benefits
• Optimal coverage for illness and accidents “Privatare”
• Employee offers
• Generous annual Well-being credit
• Modern infrastructure
• Future-oriented and ergonomic workplace
• Fair wages
• Strong overall package of salary, social insurance and pension provision
• Targeted promotion
• Kostumülleriter, personalized career development counseling
• Catering
• Wide range of catering options with meal allowance