Job offer

Specialist Debt Collection Support

Migros Bank is looking for a specialist in debt collection support who will take responsibility for important cases and drive solutions forward. The position involves processing accounts receivable, personal loans, and dunning procedures, as well as communicating with customer advisors.

Basel

Migros Bank AG

100%

Overview

Specialist Debt Collection Support (all) • 60–100%
Permanent position (open-ended) • Immediate start or by agreement • Home office option

Tasks

Processing accounts receivable management and personal loans, including dunning procedures
Contact person for customer service representatives from various branches

Profile

2-5 years of experience in debt collection (desirable)
Completed vocational training (EFZ) or basic commercial training
Language skills:
- German (business fluent)
- French (very good knowledge)
- Italian (an advantage)
- English (an advantage)
Good knowledge of the Swiss Debt Enforcement and Bankruptcy Act (e.g., debt collection process)
Business fluent in dealing with customers
Natural assertiveness and confident demeanor
Enjoyment of intensive teamwork

Offer

Childcare: up to CHF 300 per month per child to external childcare providers
Accounts, mortgages and financial services with preferential conditions

Original job description

Job details

Found on:

December 30, 2025

Employer:

Migros Bank AG

job percentage:

100%

Place of work:

Basel

Place found on:

https://jobs.migros.ch/de/unsere-unternehmen/job/migros-bank/spezialist-inkasso-support-alle/1807ab6f-be03-4879-b746-ffb84d2382af

About the employer:

Migros Bank is a Swiss universal bank.

It was founded in 1958 and belongs to the Migros Group.

The bank offers financial services for private and business customers.

The head office is located in Zurich with branches throughout Switzerland.

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