System Engineer

Job description

We are looking for an experienced Systems Engineer to join our End User Engineering team. You will play a key role in developing and maintaining the infrastructure that supports our end-user platforms. This position offers the opportunity to work with cutting-edge technologies at scale and to support our end-user platforms.

Main tasks

As a Systems Engineer, you will: - Design, implement, and maintain Infrastructure-as-Code solutions, configuration management, and monitoring systems - Support business operations - Collaborate with the broader engineering team and other systems teams to drive automation initiatives that help us deliver platforms that accelerate our delivery - Participate in the on-call rotation

Requirements

Required:

• Experience supporting end-user platforms such as Microsoft 365 and Skype
• Knowledge of identity management and related technologies (Active Directory, Entra ID)
• Experience supporting end-user devices such as Windows, macOS, and mobile devices
• Knowledge of automation tools and scripting/programming languages (Python, Go, PowerShell)
• Ability to troubleshoot and resolve issues in distributed systems, with the ability to diagnose complex production problems under pressure
• Knowledge of security best practices and infrastructure architecture platforms
• Experience and solid engineering expertise to effectively use AI-powered development tools in daily workflows

Additional benefits

Advantageous:

• Experience with device management, including Intune and 2nd/3rd
• Experience with IT service management frameworks (e.g., ServiceNow, Grafana, ELK Stack, or similar)
• Experience with CI/CD pipelines and source code workflows (Git, Jenkins, TeamCity)
• Experience with containerization (Docker or similar)
• Excellent communication and problem-solving skills to explain complex technical concepts to non-technical audiences
• Self-motivated, with the ability to set priorities and effectively manage time across multiple projects and priorities

We offer

- Modern office with easy access to public transportation and amenities - Hybrid work model - Competitive compensation package - 22 days of paid time off - 24 days of annual leave - Employee support program - Referral bonus - Additional day off for long-term service and volunteer work - Multiple core - Opportunities for professional development, including internal tech talks, conference attendance, and engagement with the open-source community