Job offer
T24 Application Support / Operations Engineer (Full-Time) (f/m/d)
The Julius Baer Group is seeking a T24 Application Support/Operations Engineer who will be responsible for the administration and operation of T24 applications and has at least 5 years of experience in T24 support. The position holder will be responsible for coordinating incident managers, managing change requests, and participating in projects to optimize application operations.
Tasks
- Coordinating and facilitating communication between incident managers, application service providers, third-level support, and other IT and business stakeholders
- Assumption of periodic on-call duty (24/7, weekly)
- Management of change requests for application-specific process handling
- Participation in periodic weekend releases
- Involvement in projects related to operational aspects of existing or newly integrated applications
- Routine data cleansing of the systems
- Process optimization and automation of recurring tasks, including handover to L1 (Control Center)
- Updating the application operations documentation (knowledge base)
Your profiles
- Completed IT education (degree in computer science or another IT-related field)
- Experience with Temenos T24: Proven ability to manage, monitor, and analyze daily operations, including end-of-day (EOD) processing. Knowledge of operational IT tools such as JBoss, Oracle Database, TAF2, DSF, Octopus, Splunk, and Dynatrace. Knowledge of the TPH module is a plus
- At least 5 years of professional experience in T24 support
- Strong knowledge of Linux (shell scripting is a plus)
- Knowledge of Java application servers and AWA schedulers is a plus
- Knowledge of ITIL Foundation
Job details
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