T24 Application Support / Operations Engineer (Full-Time) (f/m/d)

Tasks

• Coordinating and facilitating communication between incident managers, application service providers, third-level support, and other IT and business stakeholders
• Assumption of periodic on-call duty (24/7, weekly)
• Management of change requests for application-specific process handling
• Participation in periodic weekend releases
• Involvement in projects related to operational aspects of existing or newly integrated applications
• Routine data cleansing of the systems
• Process optimization and automation of recurring tasks, including handover to L1 (Control Center)
• Updating the application operations documentation (knowledge base)

Requirements

• Completed IT education (degree in computer science or another IT-related field)
• Experience with Temenos T24. Demonstrated ability to manage, monitor, and troubleshoot daily operations, including end-of-day (EOD) processing. Knowledge of operational IT tools such as JBoss, Oracle Database, TAF2, DSF, Octopus, Splunk, and Dynatrace. Knowledge of the TPH module is a plus
• At least 5 years of professional experience in T24 support
• Strong knowledge of Linux (shell scripting is a plus)
• Knowledge of Java application servers and AWA schedulers is a plus
• Knowledge of ITIL Foundation
• Proven experience in the banking industry with extensive knowledge of financial products
• Process-oriented and analytical approach

We offer