Job offer
T24 Application Support / Operations Engineer (Full-Time) (f/m/d)
The Julius Baer Group is seeking a T24 Application Support / Operations Engineer (full-time position) in Zurich who has experience with Temenos T24 and at least 5 years of professional experience in T24 support. The role involves tasks such as application operations, maintenance, and optimization, as well as communication with various IT and business partners.
Tasks
- Coordinating and facilitating communication between incident managers, application service providers, third-level support, and other IT and business stakeholders
- Provision of periodic on-call services (24/7, weekly)
- Management of change requests to support application processes
- Participation in periodic weekend releases
- Involvement in projects related to operational aspects of existing or newly integrated applications
- Routine data cleansing of the systems
- Process optimization and automation of recurring tasks, including handover to L1 (Control Center)
- Updating the application operations documentation (knowledge base)
Requirements
- Completed IT education (degree in computer science or another IT-related field)
- Experience with Temenos T24; proven ability to manage, monitor, and troubleshoot daily operations, including end-of-day (EOD) processing
- Experience with operational tools such as JBoss, Oracle Database, TAFJ, DSF, Octopus, Splunk, and Dynatrace
- At least 5 years of professional experience in T24 support
- Strong knowledge of Linux (shell scripting is a plus)
- Knowledge of Java application servers and AWA schedulers is a plus
We offer
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