Team Head Central Screening Unit HK

Job description

Tasks

• Liaise with front office for additional information if required
• Completion of name verification tasks in accordance with the Bank's verification standards and deadlines

Tasks as a reviewer

• Review name verification results for account openings generated by name verification solutions and perform initial risk assessments
• Ensure that the review and disposition of hits are appropriately and accurately documented and that review results are forwarded to the front office within the required timeframe
• Complete review reviews within required deadlines and work with team members to achieve CSU's Service Level Agreement (SLA)
• Request for further information from the front office, escalation of potential or actual hits to the respective stakeholders
• Provide guidance to the front office as required in accordance with the Bank's review guidelines and requirements

Tasks as team leader

• Supervision of 4 junior officers in conducting name check reviews
• Ensure that the team's review and disposition of hits are appropriately documented and cleared or escalated within the required timeframe
• Support the team in communicating with the front office about prioritizing urgent cases
• Familiarity with the bank's review policies and requirements and provide training and guidance to front office and team members
• Monitoring the team's compliance with the SLA and providing administrative support in prioritizing front office requests
• Initiation of improvement measures to increase the operational efficiency of the team and support in process optimization
• Preparation of management reports when required by senior management level
• Providing ad hoc support for tasks assigned by the Head of CDS

Requirements

Personal and social skills

• Strong communication skills (verbal and written), negotiation and interpersonal skills
• Proactive in proposing ideas to optimize workflows and processes and ability to provide pragmatic solutions

Professional and technical skills

• Degree with at least 7 years of relevant banking experience (with 2-3 years of experience in AML/CFT compliance functions in a private banking environment)
• Previous experience in handling screening hits is an advantage
• Monitoring experience would be an advantage
• Good knowledge of MS Office software, Outlook, Excel, Word
• Good command of English and Chinese, both orally and in writing

We offer

Rank

• Associate Director