Team Lead, Legal Entities / Client Data Management Office

Your Role

The Client Data Management Office is seeking an experienced CDP expert to support our new J. Safra Sarasin. The candidate will be responsible for the integration and administration of client data and documents in the banking system. The candidate will lead the Legal Entities team, which is responsible for reviewing and processing client documentation and client data, ensuring data completeness and accuracy throughout the clients’ lifecycle at the Bank.

Your Responsibilities

• Leading a team of Client Data Officers responsible for legal entities
• Reviewing and processing all account openings for legal entities and ensuring the quality of the submitted documents
• Serve as the point of contact for our Relationship Managers and provide guidance on account opening standards and missing documentation, enabling them to further grow their business
• Serve as the link between the Bank's various stakeholders, including Front Office, Legal, Compliance, and IT, to ensure that their interests are aligned
• Leading projects to improve the Bank's processes and tools, as well as standardizing documentation requirements in accordance with CDD regulations and CDD directives
• Support the bank in its ongoing transition from manual, paper-based client files to digital onboarding
• Managing physical and electronic static data throughout a client's life cycle
• Ensure excellent client relations and satisfaction, and handle escalated issues promptly and effectively
• Developing a deep understanding of the Bank's processes, products, and services

Your Profile

• Banking apprenticeship or relevant degree
• At least 5 years of relevant work experience in private banking, preferably as an onboarding specialist, onboarding/client data manager, or client data compliance officer
• CDD expert, specifically in the area of legal entities, with an in-depth understanding of CDD regulations, the CRS, and FATCA/QI obligations
• Strong prioritization, organizational, and analytical skills are essential
• A reliable team player with excellent communication and interpersonal skills and a hands-on approach
• Creating a productive environment for the team
• Demonstrated ability to take ownership, perform well under pressure, and set priorities
• Fluency in English and German
• IT skills; experience working with Avaloq is a plus

Your Benefits

• Entrepreneurial spirit at a family-owned bank
• Central city office locations throughout Switzerland
• Above-average insurance coverage fully borne by the bank
• Contribution to health insurance premiums and meal allowance
• Global Growth Strategy and a Stable Environment
• Competitive offering