Job offer
Team Lead - DLT Opportunities
Sygnum, a global digital asset banking company, is seeking a Team Lead for DLT Opportunities in Zurich who is responsible for acquiring and supporting new clients and has experience in client support and financial services sales. The ideal candidate will have a degree in business administration, finance, or a related field and at least 5 years of professional experience in client support.
Tasks
- Take responsibility for sourcing and fostering new client relationships through active networking within the industry. - Oversee multiple prospects and prioritize efforts to anticipate and ensure appropriate responses to their needs, including fiat/digital asset transactions, trading orders, etc. - Lead the client onboarding process together with internal stakeholders (Legal & Compliance, Operations) and external service providers. - Update and maintain the CRM for accurate recordkeeping of all relationships. - Maintain an expert level of understanding of the crypto market landscape by understanding Sygnum's offering and strengths, attending conferences, understanding regulatory developments, and building a strong institutional and professional prospect network.Requirements
- BSc/BA in Business Administration, Finance, or relevant field; MSc/MBA/CFA is a plus.
- At least 5 years of relevant professional experience in client servicing/customer support for private or institutional clients.
- Ability to analyze market trends and translate insights into actionable sales strategies.
- Demonstrated consultative mindset and analytical skills, combined with a high level of attention to detail and accuracy, as well as a hands-on mentality.
- Experience in onboarding clients (private clients and legal entities) and familiarity with Swiss banking regulations and onboarding documents, in particular CBD 20.
- Excellent communication skills in spoken and written English. German is a plus.
We offer
- Attractive combination of market salaries and entrepreneurial incentive system.
- Flexible/part-time work-from-home policy.
- Professional development through mentoring and buddy programs.
- One month of fully paid sabbatical after five years of continuous employment.
Job details