Job offer
Team Leader:in Private Clients
Zurich Cantonal Bank is looking for a Private Customer Team Leader who will be responsible for managing a team in the customer service area, advising customers, and inspiring them. The position involves promoting a sales and consulting culture, personnel responsibility, and actively managing sales figures.
Job description
Tasks
- Training and quality assurance for advising private customers
- Active management of sales figures in account openings and potential identification, including training, reporting, and campaigns
- Resource and shift planning for your own team
- Advisor to private customers and private customers in the areas of payments (accounts and cards), savings, investments, and retirement planning
- Recognizing potential and identifying needs
- Accompanying our customers into the digital world
- Acquiring new customers and recognizing and communicating further customer needs
- Processing of cash transactions, currency exchange and precious metal transactions
Requirements
- Completed basic commercial training
- Several years of front-line experience in the banking industry, management experience an advantage
- Strong sales and service orientation
- You score points with your trusting, communicative and empathetic manner
- Outstanding organizational talent with a high level of self-motivation and personal responsibility
- Well-groomed, confident appearance and good manners
- Foreign language skills (English is a prerequisite, French, Italian or other languages are an advantage)
We offer
- Your responsible role as team leader in Private Clients allows you to actively shape the future of the bank and continuously expand your network
- Diverse opportunities to develop personally and professionally
- We count on your ideas and offer you freedom for your impulses
- In a joint dialog on the topic of "Performance & Development", we work out a plan for your personal development
- We promote interdisciplinary cooperation with other specialist areas and an entrepreneurial approach
Job details