Job offer
Team Leader:in Private Clients
Zurich Cantonal Bank is seeking a team leader for private clients for its branches in Wetzikon, Pfäffikon ZH, and Bauma, who will shape the customer experience and motivate the team to perform at their best. The position involves leading a team, promoting a culture of sales and consulting, and supporting private clients.
Job description
Team Leader: Private Customers 80% - 100% | Sales and Customer Service | Wetzikon | Experienced professionals with personnel responsibilityTasks
- Training and quality assurance for advising private customers
- Active management of sales figures in account openings and potential identification, including training, reporting, and campaigns
- Resource and shift planning for your own team
- Supporting private customers in the areas of payments (accounts and cards), savings, investments, and pensions
- Recognizing potential and identifying needs
- Accompanying our customers into the digital world
- Acquiring new customers and recognizing and communicating further customer needs
- Processing of cash transactions, currency exchange and precious metal transactions
Requirements
- Completed basic commercial training
- Several years of front-line experience in the banking industry, management experience an advantage
- Strong sales and service orientation
- You score points with your trusting, communicative and empathetic manner
- Outstanding organizational talent with a high level of self-motivation and personal responsibility
- Well-groomed, confident appearance and good manners
- Foreign language skills (English, French, Italian, or other languages are an advantage)
Our offer
- Your responsible role as team leader in Private Clients allows you to actively shape the future of the bank and continuously expand your network
- Diverse opportunities to develop personally and professionally
- We count on your ideas and offer you freedom for your impulses
- In a joint dialog on the topic of "Performance & Development", we work out a plan for your personal development
- We promote interdisciplinary cooperation with other specialist areas and an entrepreneurial approach
Job details