Job offer
Team Leader:in Private Clients
As a team leader for private customers at Zürcher Kantonalbank, you are responsible for managing a team in the area of customer advice and sales and shaping the appearance and customer experience in the branch. You actively manage sales figures, develop your team and promote a strong sales and advisory culture.
Job description
Tasks
- Active management of sales figures in package sales and potential recognition incl. training, reporting and campaigns
- Resource and shift planning for your own team
- Advising private and retail customers in the areas of payments (account and card range), savings, investments and pensions
- Recognizing potential and identifying needs
- Accompanying our customers into the digital world
- Acquiring new customers and recognizing and communicating further customer needs
- Processing of cash transactions, currency exchange and precious metal transactions
Requirements
- Completed basic commercial training
- Several years of front-line experience in the banking industry, management experience an advantage
- Strong sales and service orientation
- You score points with your trusting, communicative and empathetic manner
- Outstanding organizational talent with a high level of self-motivation and personal responsibility
- Well-groomed, confident appearance & good manners
- Foreign language skills (English is a prerequisite, French, Italian or other languages are an advantage)
- Willingness for shift work (alternating from approx. 08:30 - 17:30 or approx. 09:30 - 18:30)
We offer
- A workplace in a prime location in the heart of Zurich with state-of-the-art infrastructure
- Your responsible role as team leader in Private Clients allows you to actively shape the future of the bank and continuously expand your network
- In a joint dialog on the topic of "Performance & Development", we work out a plan for your personal development
- We promote interdisciplinary cooperation with other specialist areas and an entrepreneurial approach
Job details