Job offer

Team Leader:in Private Clients

As a team leader for private customers at Zürcher Kantonalbank, you are responsible for managing a team in the area of customer advice and sales and shaping the appearance and customer experience in the branch. You actively manage sales figures, develop your team and promote a strong sales and advisory culture.

Job description

Tasks

  • Active management of sales figures in package sales and potential recognition incl. training, reporting and campaigns
  • Resource and shift planning for your own team
  • Advising private and retail customers in the areas of payments (account and card range), savings, investments and pensions
  • Recognizing potential and identifying needs
  • Accompanying our customers into the digital world
  • Acquiring new customers and recognizing and communicating further customer needs
  • Processing of cash transactions, currency exchange and precious metal transactions

Requirements

  • Completed basic commercial training
  • Several years of front-line experience in the banking industry, management experience an advantage
  • Strong sales and service orientation
  • You score points with your trusting, communicative and empathetic manner
  • Outstanding organizational talent with a high level of self-motivation and personal responsibility
  • Well-groomed, confident appearance & good manners
  • Foreign language skills (English is a prerequisite, French, Italian or other languages are an advantage)
  • Willingness for shift work (alternating from approx. 08:30 - 17:30 or approx. 09:30 - 18:30)

We offer

  • A workplace in a prime location in the heart of Zurich with state-of-the-art infrastructure
  • Your responsible role as team leader in Private Clients allows you to actively shape the future of the bank and continuously expand your network
  • In a joint dialog on the topic of "Performance & Development", we work out a plan for your personal development
  • We promote interdisciplinary cooperation with other specialist areas and an entrepreneurial approach

Job details

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