Team Leader: Processing Plants & Prevention

Tasks

- Leading a team of nine employees, challenging and developing their potential, and managing human resources - Ensuring the efficient and high-quality processing of investment and pension products for the entire bank, together with your team - Handling customer inquiries about pension and investment products by phone and digitally - Monitoring and optimizing processes to ensure smooth and timely processing - Driving improvements and setting new impulses

Requirements

• Completed higher education (e.g., professional certificate, HF, bachelor's degree, etc.)
• Several years of banking experience with in-depth expertise in private banking or the handling of investment and pension products
• Enjoyment and experience in direct customer contact, especially by telephone and digitally
• Proficient in the use of various IT applications and very good knowledge of Office applications (especially Excel)
• Experience in collaborating on and supervising projects, as well as a willingness to actively contribute expertise
• Initial leadership experience is an advantage, but not a must—we are happy to support you in developing your leadership skills.

We offer

- We work in a culture of informality and foster a supportive team atmosphere - You can expect a varied range of tasks - As part of the performance and development dialogue, we will support you in creating a development plan and achieving your ambitious goals - A centrally located workplace in the lively 5th district with excellent transport links - An attractive overall package that offers many benefits and perks in addition to your base salary and variable compensation—from retirement provisions to a ZVV bonus pass