Job offer
University Graduate -- Account Manager UNHW 100% (itm/6)
Job opening for a university graduate as an Account Manager as part of the Graduate Program at J&J in Zurich. The role involves supporting Relationship Managers in optimizing client accounts, coordinating workflows, and preparing compliance reports.
Tasks
- Optimizing, reviewing, and maintaining customer accounts, and ensuring that data entry remains accurate and up-to-date
- Coordinating customer order workflows, updating reference documentation, and providing support
- Closer collaboration with our clients' RPO and outsourced operations (RM) teams
- Fulfilling customer requirements in the area of customer service, such as onboarding, scheduling appointments, compliance, and other compliance-related matters
- Management and execution of customer reporting processes, such as reports and compliance reports
- Improving the consistency of all customer and client-related reports
- Tracking the status of all customer account collections, including follow-ups and escalations
We offer
- World-class working conditions that enable everyone—regardless of background, individual needs, or expectations—to navigate their way through life
- International Experience
- Growth within a culture shaped by the same values, passions, and goals as our global network
- Including work experience
Job details