Job offer
Workplace Operations Engineer
The Workplace Operations Engineer at J. Safra Sarasin in Basel is responsible for providing second- and third-level support for the Windows and endpoint infrastructure, as well as for compliance and patch management. The position requires a degree in IT or a vocational degree in computer science (EFZ), two years of experience in workplace engineering, and in-depth knowledge of Microsoft technologies such as SCCM, AD, and PowerShell.
Your role
As a Workplace Operations Engineer at Bank J. Safra Sarasin, you will be part of our Workplace Engineering team and provide Windows- and endpoint-related infrastructure services. You will actively support our projects with a strong commitment to continuous learning and be ready to take on operational responsibilities in an international setting.
Your tasks
- Ensure the second and third levels of support for our services (assignment, resolution, and monitoring using the incident management tool)
- Coordinate and improve task management between the Workplace Engineering Team and first-level support to increase first-level resolution rates
- Conduct compliance reports (policies, monitoring, patching, endpoint protection, threat protection) in the workplace environment
- Set up and deploy applications on endpoints
- Support the emergency response organization by becoming a member
Your profile
- A university degree (university or university of applied sciences) in computer science or a completed apprenticeship as a computer scientist (EFZ); applications from college graduates and apprenticeship graduates are welcome
- 2 years of practical experience in workplace engineering
- Successful Certification in the ITIL v3 Methodology
- Knowledge of Microsoft Windows, CVAD, SCCM, GPOs, AD, and PowerShell is required
- A practical mindset and motivation for professional development
- Fluency in English; knowledge of German is a plus
Your advantages
- Entrepreneurial spirit in a family-run bank
- Central office locations in cities throughout Switzerland
- Above-average insurance coverage, fully paid for by the bank
- Contribution to health insurance and meal allowance
- Global growth strategy and stable environment
- Competitive Offer
- Supporting entrepreneurship and the highest quality standards
Job details
