Payment transaction specialist

The role

Are you a payment transaction specialist with a passion for analyzing financial transactions and experience in customer service? Then you've come to the right place! Apply now for this exciting challenge. We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.

• Clarifications in all currencies in the area of payment transactions
• Interaction with our partner banks worldwide
• Direct contact with our customers
• Correspondence via SWIFT and telephone
• Questioning existing processes for the purpose of optimization

What we wish for

• Fluency in German and English
• Excellent communication skills
• Strong customer focus
• Independent and precise work
• Independent and risk-aware approach to work
• Experience in payment transactions is an advantage
• Team player
• Analytical understanding and permanent interest in digitization, automation

This is us

At UBS, we know that our employees, with their diverse skills, experiences, and backgrounds, are the key to our success. We are passionate about putting our employees first by offering them new challenges, a supportive team, development opportunities, and, where possible, flexible working conditions. Our inclusive culture brings out the best in our employees, no matter where they are in their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also know that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we are stronger. We are committed to the inclusion of people with disabilities and strive to make our application process accessible to all.