Job offer

Payment transaction specialist

UBS is looking for a client-oriented and highly motivated individual to join the B4B Payments Relations team to provide excellent service to clients and resolve payment-related queries. The position includes clarifications in payment transactions, interactions with partner banks and clients as well as process optimization.

The role

We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.
  • Clarifications in all currencies in the area of payment transactions
  • Interaction with our partner banks worldwide
  • Direct contact with our customers
  • Correspondence via SWIFT and telephone
  • Questioning existing processes for the purpose of optimization

What we wish for

  • Fluency in German and English
  • Excellent communication skills
  • Strong customer focus
  • Independent and process-oriented work
  • Self-responsible and risk-conscious behavior
  • Experience in payment transactions or payments
  • Team player
  • Analytical understanding and continuous improvement
  • Interest in digitalization, automation

This is us

At UBS, we support flexible working models if the role allows it. This includes different working models, such as part-time, job sharing or hybrid working (in the office and from home). Our purpose, culture and global infrastructure help us to collaborate in an agile way while meeting all client needs.
  • Gain new experience in different roles or acquire new knowledge and skills
  • We know that great work is never done alone
  • We know that our employees, with their unique backgrounds, skills, experience and interests, are what drive our success
  • Together we achieve so much more!

Job details

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