Job offer
Payment transaction specialist
UBS is looking for a client-oriented and highly motivated individual to join the B4B Payments Relations team to provide excellent service to clients and resolve payment-related queries. The position includes clarifications in payment transactions, interactions with partner banks and clients as well as process optimization.
The role
We are looking for a highly motivated and customer-oriented individual to join our B4B Payments Relations team. Help us to provide our customers with an excellent service and solve payment-related queries promptly and efficiently.- Clarifications in all currencies in the area of payment transactions
- Interaction with our partner banks worldwide
- Direct contact with our customers
- Correspondence via SWIFT and telephone
- Questioning existing processes for the purpose of optimization
What we wish for
- Fluency in German and English
- Excellent communication skills
- Strong customer focus
- Independent and process-oriented work
- Self-responsible and risk-conscious behavior
- Experience in payment transactions or payments
- Team player
- Analytical understanding and continuous improvement
- Interest in digitalization, automation
This is us
At UBS, we support flexible working models if the role allows it. This includes different working models, such as part-time, job sharing or hybrid working (in the office and from home). Our purpose, culture and global infrastructure help us to collaborate in an agile way while meeting all client needs.- Gain new experience in different roles or acquire new knowledge and skills
- We know that great work is never done alone
- We know that our employees, with their unique backgrounds, skills, experience and interests, are what drive our success
- Together we achieve so much more!
Job details