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Crisis communication
Your benefits
- You recognize relevant crises and deal with them strategically
- You combine operational and communicative leadership in a meaningful way
- You communicate internally and externally in a clear, targeted and resilient manner
- You remain confident under pressure, present yourself convincingly and protect the reputation of your organization
What you can expect in the workshop
Prepare, actively communicate, lead.
Crises are not exceptional occurrences; they are part of reality. The decisive factor is how you prepare for them, resolve them, and communicate about them. You will practice presenting yourself convincingly in exceptional situations and managing communication proactively.
You learn and train
- which crises occur and how you deal with them strategically
- how operational and communicative leadership interact
- how you communicate clearly internally and externally
- how to remain confident and convincing under pressure
- how to protect your organization's image during the crisis
- how to recognize and mitigate risks early on with a risk matrix
Your instructor: Christoph Trösch
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