Protocol management - basics

Seminar details

In this practice-oriented seminar, you will acquire the key skills for taking minutes and documenting meetings, discussions, negotiations and conferences. Whether in small, medium-sized or large companies, in administrations, service or production companies, political committees or non-profit organizations - minutes are indispensable tools for ensuring information, communication and commitment.

The seminar is aimed at assistants in team management, departments, management, directorates and boards of directors. You will learn how to write minutes that are clear in content, operationally appropriate, linguistically correct and legally compliant - and how to do so efficiently and professionally.

Key topics:

• When, why and where are logs kept?
• Who takes the minutes and what is their function?
• How do I prepare for a meeting or negotiation?
• Which recording techniques and structuring aids support me?
• How do I formulate my message in a factually correct, concise and understandable way?
• How do I deal with changes, approvals and sensitive content?
• Design of protocols and documents: Structure, form, language, legal certainty

The aim is for you to be able to take minutes confidently and confidently in demanding situations in the future - whether at project meetings, team meetings, board meetings, general meetings or working groups.

Course leader: Daniel Ambühl I Certified Businessman K + A, SKU, President of the SVIK, Practice for Corporate and Administrative Communication