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Minute-taking 2 - Advanced
Your benefits
- You create protocols and documents in a professional, methodical, efficient manner, using appropriate language and working techniques.
- You proactively and accurately record business transactions in the log.
- You accurately record sensitive phases of negotiations in the minutes.
- You organize the internal and external transfer of information correctly and efficiently.
- You organize archiving tasks such as document receipt, storage, release, and destruction in a legally compliant manner.
What you can expect in the seminar
Recording and documenting meetings, negotiations, and discussions
Following on from Seminar 1, Seminar 2 focuses on the fundamental skills required, including the necessary technical, social, personal, and methodological skills, as well as the working situations of minute-takers, secretaries-general, and clerks in corresponding roles.
- Municipal, district, and cantonal administrations
- Parish and other public institutions
- Small, medium-sized, and large enterprises and organizations
in recording, preparing, and distributing minutes, as well as archival, documentary, and digital work.
key topics
How do you resolve sensitive protocol issues and phases?
- Cooperation between the chairperson and the minute-taker
- Dealing with sensitive topics and individuals
What can or must be included in the minutes from difficult phases of the proceedings?
- "The Protocol Etiquette Guide": Dos and don'ts of protocol
- Behavior and circumstances during the recording of the minutes
- Information and argumentation in minutes
How is information shared?
- Handling of information internally and externally, cost aspects
- External dissemination of information and communication with the mass media and via social media
How can modern minute-taking contribute to efficient information and communication?
- From the legal basis to the efficient handling of information and communication
- Effective archiving for agile organizations
requirements
Please bring your own laptop.
What you can look forward to
- exchange
- individual assignments
- cases
- group work
- Theoretical inputs
- exercises
- Teaching practical knowledge
Director: Daniel Ambühl
Graduate in Business Administration K + A, SKU, President of SVIK, Practice for Corporate and Administrative Communication
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