Client Onboarding Officer

YOUR CHALLENGE

• Perform customer due diligence check, including source of wealth, corroborating evidence from both the perspectives of regulatory and internal requirements
• Act as second line of defense to check risk assessments performed by Relationship Manager to escalate material adverse news and other high risk factors to Compliance as appropriate
• Conduct onboarding activity within the scope of a Private Banking client's global, cross-border relationships including review of identification documentation (e.g. passport), source of income/wealth, client's transaction purpose, and client's tax profile to fully understand the business profile of the client.
• Provide approvals for non-high risk account openings
• Interact with Compliance teams and other relevant stakeholders on documentation and KYC related regulatory requirements and bank's policies
• Ensure that quality service is provided to internal clients and assist in meeting clients' needs in a timely manner
• Proactively engage team members on work related discussions and identify ways to improve customer experience
• Support account opening documentation review or other ad hoc tasks, as required by Supervisors from time to time
• Monitor and take measures, in coordination with Compliance and the business line concerned, to ensure the quality of the ongoing conduct assessment.
• Identify anti-money laundering / Counter terrorist financing (AML / CTF) issues and escalation and Security Management as necessary.

YOUR PROFILE

Personal and Social

• Meticulous, responsible and accurate in executing tasks assigned by Supervisor
• Ability to work under pressure and consistently meet work timelines
• Excellent interpersonal skills
• Able to work independently as well as a team player
• Strong communication skills

Professional and Technical

• Degree holder preferably in Finance/ Accounting/ Business Management
• At least 4-6 years of solid experience in professional practice and/or the financial services industry (preferably in asset management, brokerage, banking or insurer roles) and/or experience in client onboarding/ KYC. Further, proven expertise in cross-border transactions/ personal wealth management is considered an added advantage
• Customer centricity is our core differentiation we need employees who are able to forge personal relationships with clients and advisors and to cultivate trust
• An excellent command of English, Mandarin, or Cantonese (spoken and written), with good analytical skills
• Proficiency in Excel.