Application Support Specialist 2nd Level Support 100% (f/m/d)

Job Description

• Responsible for offering support services (e.g., for software, hardware, and user devices, networks) and providing monitoring capabilities, ensuring continuous access to IT services and Live Cycle the End User

Tasks

• Act as the local administrative manager
• Take over periodical on-call duty (weekly 24/7 rotation).
• Administer change requests and ensure proper execution of application-related processes.
• Participate in periodic release activities, including weekend deployments.
• Contribute to projects related to operational aspects of existing or newly integrated applications.
• Perform routine data cleansing and maintenance of systems.

Requirements

• Completed IT training (Degree in Computer Science or equivalent IT-related certification).
• Minimum of 2 years of professional experience in application support.
• Strong Linux knowledge (shell scripting is an advantage).
• Solid understanding of Windows OS at server level.
• Familiarity with Java application servers, databases, and workload automation tools (AWA experience is a plus).
• ITIL Foundation certification.
• Experience in batch job support and scheduling tools (Automic AWA, Control-M, or similar).
• Ideally, experience in the banking or financial services with knowledge of financial products.
• Proven ability to manage small teams or demonstrated project management skills.
• Process-oriented and analytical mindset.
• Excellent communication skills and ability to collaborate across teams.
• Highly motivated, proactive, and eager to learn new concepts.
• Good written and spoken English.