Application Support Specialist 2nd Level Support 100% (f/m/d)

Responsibilities

• Provide 2nd and 3rd-line support, user IT, Agile teams, and business stakeholders.
• Act as the local administrative Manager.
• Take over periodical on-call duty (weekly 24/7 rotation).
• Administer change requests and ensure proper execution of application-related processes.
• Participate in periodic restoration activities, including weekend deployments.
• Contribute to projects related to operational aspects of existing or newly integrated applications.
• Perform routine data cleansing and maintenance of systems.

YOUR PROFILE

• Completed IT training (Degree in Computer Science or equivalent IT-related certification).
• Minimum of 2 years of professional experience in application support.
• Strong Linux knowledge (shell scripting is an advantage).
• Solid understanding of Windows OS at server level.
• Familiarity with Java application servers, databases, and workload automation tools (AWA experience is a plus).
• ITIL Foundation certification.
• Experience in batch job support and scheduling tools (Automic AWA, Control-M, or similar).
• Ideally, experience in banking or financial services with knowledge of financial products.
• Proven ability to manage small teams or demonstrated project management skills.
• Process-oriented and analytical mindset.
• Excellent communication skills and ability to collaborate across teams.
• Highly motivated, proactive, and eager to learn new concepts.
• Good written and spoken English.