Business Manager Intermediaries, Geneva, 100% (f/m/d)

Job Description

• The Business Manager Intermediaries will serve as a fully integrated role bridging central coordination and on-site operational support across the Market Intermediaries Western Switzerland & Americas.
• Combining strategic and tactical responsibilities, this position ensures efficient execution of global initiatives while providing responsive, market-level support to front-line leaders and stakeholders.

Front-Line Operational Support

• Provide direct assistance to the Market Head Intermediaries Western Switzerland & Americas as well as ad-hoc support to Group Heads and Relationship Managers
• Organize and coordinate Management Committees, regular business reviews and strategy sessions
• Track action items etc.; ensure accountability and follow-through

Strategic Coordination & Governance

• Serve as primary liaison between the Intermediaries segment (in particular Market Intermediaries Western Switzerland & Americas), and central/global functions (e.g., Compliance, IT, Marketing, Operations), facilitating smooth exchange of information and requirements
• Coordinate the implementation of bank-wide projects, initiatives, and regulatory changes at the market level, ensuring adherence to timelines and quality standards
• Represent the Intermediaries segment in cross-functional working groups; contribute market-level perspectives to shaping strategies and solutions

Top-Down Execution

• Receive, evaluate, and prepare centrally driven topics for local adaptation and distribution
• Disseminate approved directives, guidelines, and campaign materials to front-line stakeholders
• Monitor execution progress, identify roadblocks, and report outcomes back to central teams

Bottom-Up Escalation

• Act as first point of contact for front-line inputs, feedback, and proposals; conduct initial assessment and prioritization
• Consolidate, refine, and forward relevant market-generated content to central bodies for consideration or action
• Advocate for practical adjustments based on real-world constraints or client needs

Project & Process Management

• Develop presentations, briefing files, status updates, and decision dossiers for senior management
• Identify recurring inefficiencies and propose structural improvements
• Lead or co-manage workstreams

Qualifications & Experience

• Bachelor's degree in Business Administration, Finance, Economics, or a related discipline (Master's degree considered advantageous)
• Minimum of 5 years' professional experience within private banking, wealth management, or financial services, with demonstrated exposure to both operational support and strategic coordination roles
• Prior experience in a business management, executive support, or intermediary-facing role is preferred
• Excellent verbal and written communication skills in French and English (additional fluency in Spanish and/or German is highly beneficial)
• High level of autonomy combined with teamwork orientation and service-mindedness