Chapter Lead Engineer I

Global products

• As Chapter Lead Engineer for Global Signing within Enterprise Content & Automation Belgium (OCA-MI), your focus is to develop the people in the chapter and enable dependable delivery services across the product.
• You dig skills and capacity with priorities, foster a healthy engineering culture, and strengthen accountability for commitments, quality, and operational stability.
• Global Signing is the trusted digital gateway that turns customer and employee decisions into secure, legally binding agreements.
• It enables critical journeys, from onboarding and opening to mortgages and investments, to be completed seamlessly and with confidence.
• By strengthening trust, completeness, speed, and efficiency across ING, the product has a direct impact on how the bank serves customers and grows digitally.

About EC&A BI

• This role offers a distinctive opportunity to grow as a people and delivery leader while helping a global product expand its reach across ING.
• Coach and develop engineers through clear expectations, recognition, constructive feedback, and meaningful growth opportunities.
• Build an inclusive chapter culture that supports psychological safety, ownership, collaboration, and sustainable performance.
• Enable dependable delivery and operational stability.
• Turn speedier priorities into clear capacity, staffing, and delivery plans across the squads.
• Make progress, dependencies, risks, and impediments visible.
• Balance delivery commitments with regulatory, platform, technical debt, and stability needs.

You bring

• Leadership and delivery.
• Proven people leadership in software engineering, with strong coaching, talent development, succession, and recruitment capabilities.
• A people-centred approach that fosters empowerment, inclusion, psychological safety, and sustainable performance.
• Experience coordinating delivery across multiple squads, including capacity, priorities, dependencies, risks, and commitments.
• Strong stakeholder management and the ability to align expectations and increase awareness across international stakeholders.

Benefits in Belgium

• This is what can we offer you.
• A visible role with the autonomy to shape chapter culture, skills, and ways of working.
• Broad exposure to senior product, technology, and engineering stakeholders across ING's international network.
• Meaningful impact on an secure end-to-end digital journey for customers and employees.
• Continuous learning and collaboration with an international, inclusive product and engineering community.