Client Onboarding Advisor

Job Beschreibung

Are you motivated by delivering exceptional client experiences while managing regulatory complexity? Join a team where your expertise helps enable strong, compliant client relationships from day one. As a Client Onboarding Advisor within the Client Operations team, you will support the end-to-end onboarding of clients by assessing complex client structures, advising on documentation requirements, and ensuring compliance with global Anti-Money Laundering (AML) standards. You will work closely with front-office partners, clients, and internal stakeholders to deliver a timely, accurate, and high-quality onboarding experience.

Aufgaben

• Act as a subject matter expert throughout the onboarding process by assessing client complexity and evaluating information requirements.
• Review and process complex clients' documentation, source of Wealth and corroboration information and validate all are in compliance with local AML/KYC regulations.
• Ensure high quality of documentation and information related into the client KYC records.
• Provide advisory services maintaining strong relationships with Bankers to ensure compliance, facilitate the onboarding process and achieve right client outcome.
• Represent the Client Operations Function in client engagement, including leading or supporting onboarding walkthroughs and explaining requirements in a clear, professional manner.
• Provide appropriate client coverage as needed, showing flexibility to support urgent onboarding priorities across time zones in coordination with the team and stakeholders.
• Navigate complex situations, identify and mitigate risks related to the account opening process through proactive analysis and collaboration.
• Serve as the first line of defence to detect cases requiring further review or escalations to relevant committees and stakeholders.

Anforderungen

• Bachelor's degree or higher (in Finance, Business, or Law)
• Client Service, Banking or AML/KYC background with strong knowledge of local AML, regulation and KYC requirements
• Experience in delivering at pace in a pressured environment.
• Client-facility and professionalism, including strong presentation skills and ability to represent the firm with clients.
• Flexibility to adjust working hours when required by client needs and onboarding timelines e.g., cross-time-zone coverage, with appropriate planning and stakeholder communication.
• Deep knowledge of the different structures within the Wealth Management industry and the documentation associated with such structures.
• Excellent organizational skills and ability to manage multiple streams of work concurrently and effectively prioritize on a dynamic environment.
• Attention to detail on data analysis and procedure requirements.
• A strong sense of ownership and responsibility as well as ability to work autonomously and independently in a controlled framework.
• Fluency in English and one more language is mandatory.
• Proficiency in digital tools and platforms. Experience with Microsoft Office Suite, Excel, Power Point and Word is essential.

Präferierte Qualifikationen

• Fluency in French, German, Russian, Spanish, Arabic, Portuguese, Greek, or a Nordic language.
• Familiarity with automation tools and digital platforms.