Head of Operational Risk & Resilience

About the role

• We are looking for a Head of Operational Risk & Resilience who can lead the second-line operational risk function of the world's first regulated digital asset bank.
• Reporting directly to the Chief Risk Officer, you will join our resilient risk management end-to-end platform -- and drive the bank's operational resilience agenda under FINMA Circular 2023/01 across our custody, trading, tokenization and banking businesses.
• This is a perfect opportunity for a hands-on leadership role in a lean, high-calibre risk function that you will set the direction, own a small team, and personally deliver the substance that makes independent oversight valuable — towards the business, the Group Executive Board and FINMA.

Key responsibilities

• Own and continuously develop the operational risk management framework: policy, RCSA methodologies, incident and loss-data management, issue management, dependency analysis and integration with the bank's Risk Appetite Framework
• Lead the operational resilience programme under FINMA Circular 2023/01: critical operational resilience mapping, impact tolerances, scenario testing and second line oversight of resilience continuity management
• Provide second-line oversight and challenge of outsourcing and third-party risk management in line with FINMA requirements, covering the bank's critical technology providers
• Own operational risk reporting, design and produce KRIs, integrated risk reports and committee papers for the Group Executive Board, Board Risk Committee and the auditors
• Represent operational risk towards regulator, external and internal audit, including ownership of remediation items and regulatory submissions
• Lead, develop and prioritise a small team, coordinate operational risk matters across group entities
• Drive the modernization of the risk function's tooling, including AI-augmented approaches to reporting, KRI production and risk assessment documentation

Our ideal candidate

• 8+ years of experience in operational or non-financial risk management within a regulated bank or financial institution, including several years in a leadership or senior second-line role. Swiss regulatory environment strongly preferred.
• Deep working knowledge of FINMA Circular 2023/01 (operational risks and resilience) and Swiss outsourcing requirements, with a track record of building or substantially uplifting an operational risk or resilience framework
• A hands-on 'player-coach' profile: comfortable owning methodology and committee papers personally in a lean team, not only directing others
• Strong technology affinity and genuine interest in digital assets: able to engage credibly on custody infrastructure, key management, cloud and 24/7 market operations — crypto-curious, with banking discipline
• A credible challenger with the seniority and judgement to disagree constructively with first-line leaders and to stand alone in front of the Group Executive Board and the regulator — confidence without attitude
• Excellent written and spoken English; German a strong advantage for the Swiss regulatory context

Our Offer

• Attractive combination of competitive salaries and entrepreneurial income scheme
• Flexible/Work at home policies
• Professional development via Mentoring and Buddy programs
• One-month fully paid sabbatical after five years of continuous employment