IT Digital Transformation - Junior IT Operation Support 100% (f/m/d)

Aufgaben

• Acting as the single point of contact (SPOC) between IT management team and the Talent Acquisition team regarding open positions
• Support the hiring process by scheduling sessions, tracking progress, and collecting interviewer feedback, managing job requisitions, approvals, and recruitment-related administrative activities
• Prepare and distribute regular hiring status updates and team headcount reports
• Coordinate onboarding activities for new joiners, ensuring timely completion of required administrative and operational tasks
• Collaborate with HR and relevant support teams to facilitate a smooth onboarding experience
• Support IT with the preparation of operational reports, dashboards, and team documentation
• Track key information related to team composition, resource planning and operational activities
• Coordinate recurring meetings, prepare agendas, document meeting minutes, and follow up on actions
• Maintain departmental documentation and support the continuous improvement of internal processes.
• Act as a local point of contact for common operational and administrative requests from team members
• Help ensure consistency and compliance with group-wide processes, policies, and reporting requirements
• Support operational planning activities and provide administrative assistance to IT leadership as required

Anforderungen

• 1-3 years of experience in administrative support, operations coordination, recruitment coordination, PMO support, or similar support functions.
• Experience working in a corporate, technology, financial services, or professional services environment is considered an advantage.
• Fluent in English (mandatory), with strong written and verbal communication skills.
• Good organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Strong attention to detail and ability to follow processes consistently.
• Comfortable working with stakeholders across different teams and geographical locations.
• Basic understanding of IT roles and team structures is desirable.
• Familiarity with Agile environments (Scrum or SAFe) is considered a plus but does not required.
• Ability to handle sensitive information with discretion and professionalism.
• Hands-on attitude with a willingness to support a broad range of operational activities.
• Strong sense of ownership and accountability for assigned tasks.
• Flexible and adaptable in a dynamic and evolving environment.
• Positive team player who enjoys helping others and enabling efficient ways of working.