ITSM Service Excellence Leader

Aufgaben

• Help IT teams establish a foundation
• Familiar with related sources which our organizations can change strategy and day-to-day
• Ensure service reliability and availability
• Partner with operational members, key technical team members, key staff, and our teams
• Work closely with internal operational staff, operational experts, and technical team members
• Strengthen customer relationships, and maintain positive partnerships with effective partner communications

Anforderungen

• ITIL Foundation Certificate
• CyberArk PAM v11.8.0+
• ITSM Service Excellence Leader
• A motivated, eager, creative, innovative, and intellectually curious person
• Open to working independently
• Familiarity related policies and practices for the organization as they become important components of an ever-growing ITSM
• Pursue a minimum of 4-year Bachelor degree in technology, administration, and business administration or
• Pursue experience equivalent and more
• Customers, our staff, and everyone else in a collaborative delivery and improvement
• Partner with operational members, key technical team members, key staff, and our teams
• Work closely with internal operational staff, operational experts, and technical team members
• Strengthen customer and customer engagement partnerships that utilization and dedicated technology partnerships through change management and other partnerships, etc.

Wir bieten

• Join Northean Trust to experience world-class career design, with remarkable and quality work-life balance and delivery demands.
• Northean Trust provides competitive and comprehensive benefits for full-time employees. Eligibility for benefits begins when you're eligible to begin working full-time and covered by the Employee Health Plan.