Onboarding/Client Relationship Manager

Stellenbeschreibung

Onboarding/Client Relationship Manager

Aufgaben

• Ensure a seamless Front to Back onboarding, a continued client service and support post go-live throughout the trading lifecycle.
• Act as the single point of contact for clients regarding electronic trading solutions.
• Lead and coordinate various internal and external specialists including project teams.
• Work closely with external and internal stakeholders in Switzerland and abroad.
• Act as the interface between external clients and internal cross-divisional entities in the areas of trading products and their related trading desks as well as support functions such as Legal, Compliance, Operations, Custody and Business Technology.
• Build and foster a smooth and successful client relationship for clients in Switzerland and abroad.
• Identify and implement client requirements and customized setups in a smooth and efficient way by always having the cost- / reward ratio in mind.
• Conduct periodical client reviews along with Sales and Business.

Anforderungen

• Sound experiences in servicing clients in the financial industry or a university degree with strong conceptual and analytical skills.
• Experience in Front, Mid or Back Office.
• Hands-on experience with direct client relationship management.
• Strong collaboration and influencing.
• Ability to multitask and to work under pressure.
• Strong sense of ownership and leadership.
• Excellent communication skills in English.

Wir bieten

• New challenges.
• A supportive team.
• Opportunities to grow.
• Flexible working options when possible.
• An inclusive culture.