PBS - Client Onboarding & PR

Job Description

• Work closely with FCC, CROs, MO/HS, ADU, and other relevant parties to coordinate and oversee activities related to client account opening, periodic reviews, triggered event reviews and changes of client circumstances.
• Act as a Subject Matter Expert (SME), providing guidance and support to the Front Office on matters related to client life cycle management.
• Prepare and deliver regular management information reports, updating senior management on the progress and status of client onboarding and review processes.
• Conduct comprehensive due diligence and KYC assessments on client profiles, including source of wealth disclosures, following adherence to regulatory and internal requirements.
• Identify, assess, and escalate potential AML/KYC risks to Business Management and Compliance as appropriate during the review process.
• Follow up with CRO/CSO to request supplementary documentation and ensure the timely completion of Account Opening, Periodic Review, and Triggered Reviews.
• Act as a Case Manager; oversee, coordinate and track the review status of all client onboarding and review cases, ensuring accurate reporting to the Head of PBS CO/PR matters.
• Lead and facilitate case discussions with the Front Office, Compliance, and ADU to resolve complex issues.
• Contribute to ad hoc initiatives and special projects related to client life cycle management and process improvement.

Requirements

• Bachelor degree or above in Business Administration, Finance, Economics, or related field
• Sound knowledge in AML/KYC risks with 10 years' experience in a relevant capacity
• Familiar with the HKMA requirements on AML and financial crime prevention
• Demonstrated ability to work with minimal supervision, adapt and adjust to changing work priorities and to multitask
• Communicates with clarity and purpose both in written and verbal formats; able to distil complex and varied information into useful, insightful and concise recommendations
• Exceptional soft skills with the ability to nurture the controls while also getting stakeholders buy-in
• Capable of managing multiple tasks and deadlines with timely responses and resolutions
• Proficiency with computer skills as well as pertinent mainframe systems and software packages
• Team player with excellent interpersonal skills and multicultural awareness and sensitivity