Sr. Lead – Cloud Operations Control Business Partner

Aufgaben

• Partner with engineering teams to enable cloud-driven insights and dashboards for operational and risk insights.
• Drive the development and execution of data, risk, and operations leadership in operational controls and compliance practices.
• Collaborate with:
  • Infrastructure (CrossIT Governance)
  • Cloud Operations (Work [CIT])
  • Net Operations
  • DMLS/NWMI teams
  • Operations T1/4
• Drive process-driven global teams to ensure consistent operating models and accountability.
• Audit, Compliance & Escalation:
  • Lead audit resolutions for internal and external audits.
  • Partner closely with relevant stakeholders, operations support, and audit conductors.
  • Build the audit operations playbook with:
    • Vulnerability remediation assessment
    • Compliance assurance
    • Performance benchmarking
• Continuous Improvement & Capacity Building:
  • Implement robust training, operational efficacy, and self-service adoption across application leaders.
  • Define robust global audit practices via governance, quality, and rapid integration best practices.
  • Promotes a culture of accountability, automation, and continuous improvement.

Anforderungen

• Core Competencies:
  • Deep expertise in Cloud Operations, Governance, or Control functions with 10+ years of retail experience.
  • Proven track record of:
    • ITSM processes (Incident, Change, Problem, Release)
    • Cloud platform factors (networked SaaS/OCC operations)
  • Automation and workflow orchestration
  • Observability, monitoring, and operational reporting.
• Familiarity with:
  • Cloud concepts: AWS (Core 10 competencies (preferred)
  • Governance or risk-oriented FIMS tools (GRC) and DevOps operating practices.
• Leadership & Soft Skills:
  • Strong stakeholder management across engineering, operations, and risk teams.
  • Agility to influence across geographies and cross-functional platform alignments.
  • Excellent communication skills with experience driving executive-level updates.
  • Strategic thinking paired with strong focus on automations, scalability, and delivery.
• Preferred Qualifications:
  • Experience in audited environments: Financial Services Operations.
  • Exposure to audit evidence testing, and regulatory compliance frameworks.
  • Certifications:
    • Cloud (AWS/Azure/GCP)
    • ITIL / ITensor/COE
    • Security (CISSP/CIDA)
• Key Business Metrics:
  • Reduction in unresolved vulnerabilities / catch all exceptions
  • Improvement in SLA adherence and automated coverage.
  • Increased audit readiness and compliance scores.
  • Clear observability across T1/6 and operations teams.

Wir bieten

• As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which fosters a hybrid team of team members working in a hybrid model environment.
• While this position is primarily remote, there will be required work in our office environment as part of a completed onboarding, training/skills sessions throughout the year.
• Candidates must reside in or be willing to relocate to the designated state.