Trading Systems Support Specialist

Job Title and Details

• Job Title: Trading Systems Support Specialist
• Corporate Title: Associate
• Department: EU Trading System Support
• Location: London

Job Description

The Trading System Support team provides both local and global technical support of the Instinet's trading environment. The applicant must be highly motivated, able to work on their own initiative, have excellent attention to detail whilst working in a pressured environment. The job will be to provide exceptional customer service, technical and operational support to internal and external clients. Ensure high availability, performance, and reliability of Instinet's Trading Environment. The right candidate should welcome a challenge, embrace change, be creative, work well under tight deadlines, and thrive in a team-oriented, results-oriented environment. Weekend and bank holiday cover will be required from time to time.

Key Objectives

• Monitor & Support Instinet's real-time trading environment - DMA, Crossing, Low latency Solutions, Algorithmic and Smart Order Routing Platforms.
• Lead the implementation of solutions or enhancements to existing infrastructure or infrastructure providers.
• Act as a production change gatekeeper, managing and deploying changes, including configuration and software release.
• Analyse logs and monitoring tools to identify and resolve system issues.
• Maintain and develop strong documentation (runbooks, troubleshooting guides, system configuration).
• Implementation and in-depth support of Exchange connectivity, bringing up new gateways and connections and market data feeds/protocols.

Requirements

Essential

• Ability to work well under pressure with a true sense of urgency and excellent teamwork skills.
• Strong written and verbal communication with the ability to act as a bridge between technology and front office teams.
• Understanding of common institutional trading practices, especially in conjunction with connectivity and electronic trading.
• Exposure to OMS and EMS platforms.
• Strong understanding of the European securities markets and structure, order lifecycle, FIX protocol and market data.
• Technically sound experience of Unix environments.
• Good understanding of Networking principles.

Desirable

• Proficient in scripting and automation (preferably Shell and Python).
• Familiarity with monitoring tools (e.g. Gratana, Prometheus, Elicit).

Additional Information

• Right to Work: The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier2 (General) visa) we can only employ them if we can provide evidence that there are no suitable other candidates for this vacancy from inside the EEA.

Diversity and Inclusion

• Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
• If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
• Nomura is an Equal Opportunity Employer.