Stellenangebot

Transaction & Regulatory Expert

Als Transaction & Regulatory Expert bei ING in Luxemburg koordinieren Sie die Kundenonboarding-Prozesse und arbeiten eng mit internen Stakeholdern zusammen, um die Kundenerfahrung zu optimieren. Sie übernehmen die Verantwortung für Onboarding-Fälle, lösen proaktiv Probleme und tragen zur Prozessverbesserung bei.

Your key responsibilities

  • Support Relationship Managers and Product Specialists throughout the onboarding and client lifecycle process.
  • Act as the main coordination point for client onboarding activities.
  • Taking ownership of onboarding cases and driving them to completion.
  • Anticipating issues and proactively finding solutions.
  • Continuously looking for ways to simplify processes and improve the client experience.
  • Collaborating effectively across functions and geographies.

You also bring

  • You build trusted relationships with clients and internal stakeholders and play a key role in enhancing client experience, reducing onboarding lead times and supporting business growth.
  • You will work in a dynamic international environment and collaborate with teams across Wholesale Banking Operations, Compliance, Legal, Product and Service departments.

We offer you

  • A very stimulating & exciting job
  • Steep learning curve
  • An opportunity to acquire in-depth knowledge of the ING and exposure to many diverse stakeholders

Jobdetails

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