Stellenangebot
Transaction & Regulatory Expert
Als Transaction & Regulatory Expert bei ING in Luxemburg koordinieren Sie die Kundenonboarding-Prozesse und arbeiten eng mit internen Stakeholdern zusammen, um die Kundenerfahrung zu optimieren. Sie übernehmen die Verantwortung für Onboarding-Fälle, lösen proaktiv Probleme und tragen zur Prozessverbesserung bei.
Your key responsibilities
- Support Relationship Managers and Product Specialists throughout the onboarding and client lifecycle process.
- Act as the main coordination point for client onboarding activities.
- Taking ownership of onboarding cases and driving them to completion.
- Anticipating issues and proactively finding solutions.
- Continuously looking for ways to simplify processes and improve the client experience.
- Collaborating effectively across functions and geographies.
You also bring
- You build trusted relationships with clients and internal stakeholders and play a key role in enhancing client experience, reducing onboarding lead times and supporting business growth.
- You will work in a dynamic international environment and collaborate with teams across Wholesale Banking Operations, Compliance, Legal, Product and Service departments.
We offer you
- A very stimulating & exciting job
- Steep learning curve
- An opportunity to acquire in-depth knowledge of the ING and exposure to many diverse stakeholders
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